Web User Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of our websites and services. By accessing our websites, booking our services, or purchasing/renting products from us, you agree to these Terms and Conditions in full. If you do not agree, you must stop using our websites immediately.

"You", "Your", and "Client" refer to the person using our websites or services. "We", "Us", and "Company" refer to AV Xpert Limited, a company registered in England and Wales (Company Number: 8967195), with a registered office at Unit 2 Kingfisher Court, Hinchingbrooke Business Park, Huntingdon, PE29 6AA.

These Terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the English courts.

2. Privacy Policy

We are committed to protecting your privacy and handling your data in compliance with the UK GDPR and Data Protection Act 2018.

We do not store credit/debit card details.

Only authorised employees access user data on a need-to-know basis.

We do not sell, share, or rent your personal information.

If you have any questions regarding your data, please contact us at info@avxpert.co.uk.

3. Confidentiality

Client records are confidential and will not be disclosed to third parties unless required by law. Clients have the right to request access to their data and request corrections or deletions where applicable.

4. Data Collection and Use

We collect personal data (such as name, company name, email, phone, and address) to: Verify your identity; Process enquiries, bookings, and purchases; Provide relevant service recommendations.

All data is securely stored, and access is restricted.

5. Mailing List

If you subscribe to our mailing list, we will send you promotional emails. You can opt out at any time using the unsubscribe link in any marketing email.

6. Cookies Policy

We use cookies to improve your browsing experience. You can configure your browser to reject cookies, but this may affect website functionality.

7. Analytics and Tracking

We use Google Analytics to monitor website traffic anonymously. You can opt out of tracking by using Google's browser add-on.

8. Data Retention

We retain customer data indefinitely to facilitate future transactions. You can request the deletion of your data, subject to legal obligations.

9. Security Measures

We implement security measures to protect your data from unauthorised access or breaches.

10. Exclusions and Limitations of Liability

We provide our website and services "as is" and do not guarantee uninterrupted access. We are not liable for: Loss of business, profits, or data; Damage to your computer, software, or data from using our website.

However, we do not exclude liability for death or personal injury caused by negligence.

11. External Links

We are not responsible for the content or privacy policies of third-party websites linked from our site. Use such links at your own risk.

12. Copyright and Intellectual Property

All website content, including text and graphics, is owned by AV Xpert Limited and protected under copyright laws.

13. Communication

For general inquiries, please refer to our Contact Us page. Different email addresses are available for specific queries.

14. Changes to Terms

We may update these Terms from time to time. Continued use of our websites signifies acceptance of any changes. We will notify users of significant updates where necessary.

These Terms and Conditions constitute the agreement between the Client and AV Xpert Limited regarding website usage, bookings, and purchases. Your statutory rights are unaffected.